Support — ClauseCheck: Contract Help
Email: support@keenshift.ai. We reply within 48 hours.
Common questions
What is free? Every analysis shows the plain-English summary, the attention score, the flagged-clause count and the highest-priority clause in full with its exact quote, plus the questions-to-ask list, the common-checks list and detected key dates. One deadline reminder is free, and documents saved to your vault are always free to view, share and export.
What does Pro add? Unlimited analyses, every flagged clause rather than only the top one, the common-pattern note on each clause, and unlimited deadline reminders.
Does my contract leave my phone? The photograph does not. Text recognition runs on your iPhone, and only the extracted text is sent for analysis — after you give explicit consent that names the processor. If that processor or the policy version changes, your consent is revoked and you are asked again.
Why is a clause I expected missing? On purpose. ClauseCheck only reports a clause it can locate word-for-word in your document. If it cannot match the text exactly, it drops the flag rather than describing something that may not be in your contract.
I bought Pro on another device. Open Settings in ClauseCheck and tap Restore Purchases.
How do I cancel Pro? Open iOS Settings → tap your name at the top → Subscriptions → ClauseCheck → Cancel.
Is this legal advice? No. ClauseCheck provides informational analysis only. It is not legal advice and is not a substitute for a licensed attorney.
How do I delete my data? Delete documents from the vault inside the app, or delete the app from your iPhone to remove local records.